STELARA withMe is with you on your treatment journey once you have been prescribed STELARA

Prescription & Cost Support

You'll receive support to help you: verify your insurance coverage, understand how to fill your prescriptions, and look for options that could make your treatment more affordable.

Treatment Support

STELARA withMe can provide self-injection training and offer support to help you stay on track throughout your treatment journey.

Even if you haven't signed up for STELARA withMe, a Case Manager can:

  • Review your health plan benefits to help answer questions you may have about insurance coverage for STELARA
  • Identify options that may help make STELARA more affordable, if needed
  • Connect you with Nurse Support to answer questions about treatment with STELARA*
  • Offer treatment education resources.
  • Identify and coordinate with a pharmacy to arrange shipment of your J&J medicine, if applicable
  • Help you locate an infusion center near your home or office if your doctor's office does not have an infusion center

*Nurse Support is limited to education about your J&J medicine, its administration, and/or the condition it treats. It is not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment.

Need Help? Please call a Case Manager at 877-227-3728, Monday–Friday, . Multilingual phone support is available.

Get started with a J&J withMe Account

Sign Up or Log In to your personal J&J withMe Account, so you can learn about your insurance coverage for STELARA; if eligible, enroll in the STELARA withMe Savings Program and manage program benefits; and sign up for treatment support that may help you start and stay on track with your J&J medicine.

If your health plan does not approve STELARA treatment

Sometimes you may not be able to obtain the medicine that your doctor has ordered for you. For example, your health plan might not cover the medicine because it is not on the plan’s drug list (formulary) or the cost is higher than you think you should have to pay. In these situations, you and your doctor have the right to ask the health plan to explain its decision and to consider making the medicine available to you as an exception to its policies.

Injection Support

A Nurse is Just a Phone Call Away

Even after you’ve been trained by a healthcare professional to give yourself an injection, you may still have questions. If you haven't signed up for STELARA withMe, Nurse Support* can help answer questions about giving yourself an injection at home, preparing your injection site prior to self-injecting, and properly disposing of your used syringe.

Connect with Nurse Support at 877-227-3728, available Monday–Friday, 9:00 AM to 8:00 PM ET. At all other times, a nurse will typically return your call in 15 minutes.

*Nurse Support is limited to education about your J&J medicine, its administration, and/or the condition it treats. It is not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment.

Step-by-step injection demonstration videos

You can watch these step-by-step injection dosing demonstration videos to be reminded how to take your STELARA medicine.

Click here for STELARA injection demonstration video for the approved indication of active psoriatic arthritis or moderate to severe plaque psoriasis.

Click here and scroll down to the FEELING RIGHT AT HOME WITH STELARA video for an overview of the self-injection process for the approved indications of moderately to severely active Crohn's disease or moderately to severely active ulcerative colitis.

Infusion Support

Infusion site locator

If your doctor’s office does not have an infusion center, use the search capabilities of 2infuse.com to help you locate an infusion site convenient to your home or doctor’s office. Searchable by city or ZIP code, this helpful site provides detailed search results organized by driving distance. This website also includes valuable information about the infusion sites such as business hours, insurance plans accepted, and medicines infused.

This database is compiled for informational purposes only. This website offers the user the opportunity to locate and contact an infusion site of care. Inclusion of centers in this database does not represent an endorsement, referral or recommendation from Janssen Biotech, Inc. Check with your health plan on insurance coverage for the center. Please see more information on the website.

Tools for working with your doctor

Effective communication with your doctor is important to help with your treatment journey. Visit StelaraInfo.com for tips on getting the most out of each office visit.

Doctor Discussion Guide
When it’s time to talk, the Doctor Discussion Guide can help with the conversation. The results of this guide are not intended to make a diagnosis or recommend a specific treatment.
Download Doctor Discussion Guide for plaque psoriasis
Download Doctor Discussion Guide for psoriatic arthritis

Convenient Disposal of Used Devices

If you've received approval to inject at home and have been properly trained, you can use Safe Returns® as a simple, safe, and convenient way to dispose of your used devices—at no cost to you. When you sign up, you'll receive a certified Safe Returns sustainable mail-back envelope in the mail, along with easy-to-follow mail-back instructions. To sign up for Safe Returns, you can call 844-4-withMe (844-494-8463) or fill out the enrollment form at MySafeReturns.com/register.

Health Insurance Open Enrollment Guide

Get Open Enrollment Guide [PDF]Get Open Enrollment Guide [PDF] (en español)

Even if you keep the same health plan year to year, your benefits can change. This guide can help you review your coverage and make changes if needed during the open enrollment period so you can stay on treatment in the new benefit period, usually beginning January 1.

Get Medicare Resource Guide [PDF]Get Medicare Resource Guide [PDF] (en español)

If you’re enrolled in Medicare and using Medicare insurance to pay for your medicines, our Medicare Resource Guide provides important information to consider as you are selecting your insurance coverage.

Connecting with others in your community

Resources are available online that can offer support and help you connect with others who are living with your condition. These include local support groups, fundraising walks, outreach programs, online communities, and volunteer opportunities. The websites below can help you learn more about your condition and connect with others.

American Academy of Dermatology

The American Academy of Dermatology is dedicated to providing dermatologists with the information and resources they need to serve their patients. Patients can learn more about dermatologists and the conditions they treat.
Click here for Psoriatic Arthritis Information
Click here for Plaque Psoriasis Information

The Arthritis Foundation

The Arthritis Foundation offers guidance and support for those living with all forms of arthritis including psoriatic arthritis. Also available are tools, resources, and opportunities to get involved and connect to local support.

Arthritis Today

The online home of the Arthritis Foundation’s Arthritis Today magazine is a great source of tips and information for people living with all forms of arthritis, including psoriatic arthritis.

CreakyJoints

CreakyJoints is a non-profit organization that provides a support community for patients and their caregivers. CreakyJoints members receive newsletters, opportunities to participate in workshops, and special events and programs, which provide educational materials about psoriatic arthritis.

Crohn's & Colitis Foundation of America

The Crohn's & Colitis Foundation of America is a non-profit, volunteer-driven organization dedicated to finding the cure for Crohn's disease and ulcerative colitis. The website contains medical information, news, and events about digestive diseases.

National Psoriasis Foundation

The National Psoriasis Foundation (NPF) is a non-profit organization with a mission to drive efforts to cure psoriatic disease and improve the lives of those affected.

IMPORTANT SAFETY INFORMATION

The support and resources provided by J&J withMe are not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment.

Information about your insurance coverage, cost support options, and treatment support is given to you by service providers for J&J withMe. The information you get does not require you to use any 
Johnson & Johnson product.