STELARA withMe is with you on your treatment journey once you have been prescribed Ustekinumab

Cost support

You'll receive support to help you look for options that could make your treatment more affordable.

Treatment support

STELARA withMe can provide self-injection training and offer support to help you stay on track throughout your treatment journey.

Get started with a J&J withMe account

Sign up or log in to your personal J&J withMe account, so you can learn about your insurance coverage for Ustekinumab; if eligible, enroll in the STELARA withMe Savings Program and manage program benefits; and sign up for treatment support that may help you start and stay on track with your J&J medicine.

If your health plan does not approve Ustekinumab treatment

Sometimes you may not be able to obtain the medicine that your doctor has ordered for you. For example, your health plan might not cover the medicine because it is not on the plan’s drug list (formulary) or the cost is higher than you think you should have to pay. In these situations, you and your doctor have the right to ask the health plan to explain its decision and to consider making the medicine available to you as an exception to its policies.

Injection support

A nurse is just a phone call away

Even after you’ve been trained by a healthcare professional to give yourself an injection, you may still have questions. If you haven't signed up for STELARA withMe, Nurse Support* can help answer questions about giving yourself an injection at home, preparing your injection site prior to self-injecting, and properly disposing of your used syringe.

Connect with J&J withMe Nurse Support at 877-227-3728, available Monday–Friday, 9:00 AM to 8:00 PM ET. At all other times, a nurse will typically return your call in 15 minutes.

*Nurse Support is limited to education about your J&J medicine, its administration, and/or the condition it treats. It is not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment.

Infusion support

Infusion site locator

If your doctor’s office does not have an infusion center, use the search capabilities of 2infuse.com to help you locate an infusion site convenient to your home or doctor’s office. Searchable by city or ZIP code, this helpful site provides detailed search results organized by driving distance. This website also includes valuable information about the infusion sites such as business hours, insurance plans accepted, and medicines infused.

This database is compiled for informational purposes only. This website offers the user the opportunity to locate and contact an infusion site of care. Inclusion of centers in this database does not represent an endorsement, referral or recommendation from Janssen Biotech, Inc. Check with your health plan on insurance coverage for the center. Please see more information on the website.

Convenient disposal of used devices

If you've received approval to inject at home and have been properly trained, you can use Safe Returns® as a simple, safe, and convenient way to dispose of your used devices—at no cost to you. When you sign up, you'll receive a certified Safe Returns sustainable mail-back envelope in the mail, along with easy-to-follow mail-back instructions. To sign up for Safe Returns, you can call 844-4-withMe (844-494-8463) or fill out the enrollment form at MySafeReturns.com/register.

Health Insurance Open Enrollment Guide

Connecting with others in your community

Resources are available online that can offer support and help you connect with others who are living with your condition. These include local support groups, fundraising walks, outreach programs, online communities, and volunteer opportunities. The websites below can help you learn more about your condition and connect with others.