J&J withMe can:

  • Review your health plan benefits to help answer questions you may have about insurance coverage for TRACLEER®
  • Identify options that may help make TRACLEER® more affordable, if needed
  • Identify and coordinate with a specialty pharmacy to arrange shipment of your J&J medicine

Getting Started with TRACLEER®

TRACLEER® is delivered by a specialty pharmacy—it's not something that's kept in stock at your local retail pharmacy. The following is a typical process when starting out with TRACLEER®, though your experience may vary.

1Prescription

Your doctor selects TRACLEER® as your new treatment.

  • Your healthcare team completes all the forms necessary to start you on the J&J medicine. For TRACLEER®, this includes enrollment in the Bosentan REMS to monitor liver function.

Bosentan REMS enrollment

TRACLEER® can cause serious side effects, including liver damage. When starting TRACLEER®, you must enroll in the Bosentan Risk Evaluation and Mitigation Strategy (REMS).

Your healthcare team will enroll you in the Bosentan REMS at the start of treatment.

2Insurance verification

The insurance company may ask your healthcare provider for additional information before they pay for your medicine.

  • A Care Coordinator can help with this process by gathering additional information from your healthcare team

3Delivery of medicine

TRACLEER® is shipped to you by a specialty pharmacy.

  • A Care Coordinator will help you connect with a specialty pharmacy that delivers TRACLEER® in your area
  • Each month, the specialty pharmacy will call you to confirm details of the delivery, arrange your refill, and confirm your monthly tests
  • The shipment is usually quick, but the process leading up to your first delivery could take more than 2 weeks
  • Before shipping, the specialty pharmacy will call you to confirm some details, including the shipment date and verification that you've completed a pregnancy test (if required). Be sure to answer, or call the specialty pharmacy back if they leave a message

Remember, the call from your specialty pharmacy may come from a phone number that you don't know. If you miss the call, it's important that you call back.

4Refills

You will need to complete required monthly testing and your doctor must verify your prescription. Then the specialty pharmacy will ship your refill.

Your Care Coordinator may need additional information from you at the start of treatment

When you speak with a Care Coordinator, they may ask for additional information, including:

  • Details of your healthcare plan, including the name and contact information for the insurance company and your policy number
  • The name and contact information of your prescribing doctor (including the fax number)
  • Further details from your healthcare team, if your initial claim is denied

If you change insurance plans or healthcare providers, speak with your healthcare team and a Care Coordinator in a timely manner to make sure you can continue your treatment.

Contact a Care Coordinator with questions at 866-228-3546, Monday–Friday, .

If your health plan does not approve TRACLEER® treatment

Sometimes you may not be able to obtain the medicine that your doctor has ordered for you. For example, your health plan might not cover the medicine because it is not on the plan’s drug list (formulary) or the cost is higher than you think you should have to pay. In these situations, you and your doctor have the right to ask the health plan to explain its decision and to consider making the medicine available to you as an exception to its policies.

Support Resources

  • Patient education and tools, including internet resources

Need Help? Call a Care Coordinator at 866-228-3546, Monday–Friday, . Multilingual phone support is available.

Connecting with others in your community

Resources are available online that can offer support and help you connect with others who are living with your condition. These include local support groups, fundraising walks, outreach programs, online communities, and volunteer opportunities. The websites below can help you learn more about your condition and connect with others.

TRACLEER® Website

This website contains information about treatment with TRACLEER®. On this website, you can also get helpful information about your condition.

Pulmonary Hypertension Association

The Pulmonary Hypertension Association is dedicated to increasing awareness and advocacy by providing information about PAH to both physicians and patients.

Scleroderma Foundation

The Scleroderma Foundation offers a site for scleroderma patients, caregivers, and family members—dedicated to support, education, and research.

IMPORTANT SAFETY INFORMATION

The support and resources provided by J&J withMe are not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment.

Information about your insurance coverage, cost support options, and treatment support is given to you by service providers for J&J withMe. The information you get does not require you to use any 
Johnson & Johnson product.